Jewelry Care

How to keep your jewelry looking its best.

 

 

Cleaning Your Jewelry

We want you to wear your jewelry every day—and keep it looking just as good.

That's why we offer complimentary professional cleaning for life on all Jose Balli jewelry pieces.

Visit either of our store locations or our Shipping & Returns page for mail-in cleaning and repair instructions.

Prefer to clean your jewelry at home?

Use a soft cloth with mild soap and water, or one of our polishing cloths.

 

Quick Care Tips 

A few simple habits will help keep your jewelry looking its best.

  • Avoid perfumes, lotions, and household cleaners.
  • Remove jewelry before swimming, showering, or exercising.
  • Store pieces in a soft pouch or sealed bag when not wearing them.

 

Sterling Silver

Our silver jewelry is handcrafted from solid sterling silver.

"Solid" means it's never hollow or plated.

"Sterling" (925) means it's made with 92.5% pure silver—a precious metal designed to last and develop character over time.

 

Patina 

Every sterling silver Jose Balli piece is finished with a subtle dark patina that highlights the handcrafted details.

Avoid harsh cleaners and polishing pastes, as they may remove this finish.

If your patina fades over time, we're always happy to restore it.

 

Bronze Care  

Bronze naturally reacts with moisture, skin oils, lotions, and your body's chemistry. This reaction can occasionally leave a temporary green mark on your skin.

It's completely harmless, washes away easily with soap and water, and varies from person to person.

Keeping your jewelry clean and dry can help minimize this natural reaction.

 

Gemstone Care 

Gemstones are durable, but they're not indestructible.

Remove gemstone jewelry before activities like working out, cleaning, or gardening to help prevent chips and scratches.

 

Pearl Care

Pearls are naturally delicate and require a little extra care.

Put them on last—after makeup, perfume, and hair products.

Avoid water, harsh chemicals, and abrasive cleaning methods.

 

Leather Care 

Leather naturally softens and develops character over time.

Avoid prolonged moisture and heavy wear, and allow leather to dry completely before storing.

 

Storage 

Store your jewelry in a soft pouch or sealed bag when it's not being worn.

Keeping pieces separate helps prevent scratches and slows natural tarnishing.

 

Lost an Earring? 

It happens—we've got you.

If you've lost one earring, we can replace a single earring or offer a new pair at half price when you return the remaining one.

Simply email us at service@joseballi.com, and we'll be happy to help.