Jewelry Care
How to keep your jewelry looking its best.
CLEANING YOUR JEWELRY
We want you to wear your jewelry every day—and keep it looking just as good.
That’s why we offer complimentary professional cleaning on all Jose Balli pieces.
Stop by either of our store locations, or mail your piece in through our Customer Service page.
Prefer to clean it at home?
Use a soft cloth with mild soap and water, or one of our polishing cloths.
QUICK CARE TIPS
A few simple habits will keep your jewelry looking its best:
- Avoid contact with perfumes, lotions, and household cleaners
- Remove before swimming, showering, or exercising
- Store in a pouch or sealed bag when not wearing
WHAT YOUR JEWELRY IS MADE OF
Our silver pieces are made from solid sterling silver.
“Solid” means it’s not hollow or plated.
“Sterling” (925) means it’s 92.5% pure silver—made to last and wear beautifully over time.
ABOUT THE FINISH (PATINA)
Each piece is finished with a subtle dark patina to highlight the details.
Avoid harsh cleaners or polishing pastes—they can remove this finish.
If it ever fades, we’re happy to restore it.
GEMSTONE CARE
Gemstones are durable—but not indestructible.
Remove jewelry before activities like working out, cleaning, or gardening to avoid chips or scratches.
PEARL CARE
Pearls are delicate and require a little extra care.
Put them on last (after makeup, perfume, and hair products).
Avoid water, chemicals, and harsh cleaning methods.
LEATHER CARE
Leather will naturally soften and stretch over time.
Avoid moisture and heavy wear, and allow it to fully dry before storing.
LOST AN EARRING?
It happens—we’ve got you.
We can replace a single earring or offer a new pair at half price when you return the remaining one.
Just reach out to us at service@joseballi.com.