Shipping
Everything you need to know about your order.
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FREE SHIPPING
We offer free ground shipping on all orders.
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PROCESSING TIME
Every piece is made in our New Orleans studio.
Orders typically ship within 2–3 weeks as each design is crafted by hand.
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SHIPPING METHOD
We ship standard orders via USPS.
Need something different?Â
Email us at service@joseballi.com and we’ll do our best to accommodate.
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WHAT TO EXPECT
We want your order to feel special from the moment it arrives.
Your jewelry comes in a pouch, inside a box tied with our signature green ribbon—along with a few extras from us.
Sending a gift?
No packing slips or pricing are included.
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INTERNATIONAL SHIPPING
At this time, we only ship within the United States.
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Handcrafted. Carefully packaged. Worth the wait.
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