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FREE DELIVERY & 100 DAY RETURNS

SHIPPING

 

WILL THERE BE ANY DELAY IN SHIPPING MY ORDER?

Absolutely not! Since every step of the jewelry manufacturing process takes place in our New Orleans studio, we are able to restock any item at any time.

 

DO YOU OFFER FREE GROUND SHIPPING?

Yes! Free ground shipping is offered on all orders.

 

WHICH CARRIER DO YOU USE FOR STANDARD SHIPPING?

USPS is our preferred carrier. To make other arrangements, you may email us at service@joseballi.com for special handling requests.

 

HOW QUICKLY WILL MY ORDER BE SHIPPED?

Your order is important to us, and we want you to receive it as quickly as possible! Most items ship in 4-6 business days. Delivery times are not guaranteed and depend upon the availability of merchandise. Shipments and deliveries occur only on non-holiday business days.

 

WHAT CAN I EXPECT IN MY PACKAGE?

We want you to love opening your Jose Balli package so we send you a bunch of goodies! Your jewelry piece will be in a pouch that's inside a box tied with our green logo ribbon. You'll also receive a catalog, Jose's bio card and business card, all wrapped with tissue and finished with a logo sticker. And you don't need to worry if it's a gift! We never include a packing slip or invoice.

  

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we are only able to accept orders to shipping addresses within the United States, and do not ship internationally.