SHIPPING

DO YOU OFFER FREE GROUND SHIPPING?

Yes! Free ground shipping is offered on all orders.

 

WHICH CARRIER DO YOU USE FOR STANDARD SHIPPING?

USPS is our preferred carrier. To make other arrangements, you may email us at service@joseballi.com for special handling requests. 

 

HOW QUICKLY WILL MY ORDER BE SHIPPED?

Your order is important to us, and we want you to receive it as quickly as possible! Orders ship within 2-3 weeks. We design, wax carve, manufacture and assemble everything by hand in our New Orleans studio.

 

WHAT CAN I EXPECT IN MY PACKAGE?

We want you to love opening your Jose Balli package so we send you a bunch of goodies! Your jewelry piece will be in a pouch that's inside a box tied with our green logo ribbon. You'll also receive a catalog, Jose's bio card and business card, all wrapped with tissue and finished with a logo sticker. And you don't need to worry if it's a gift! We never include a packing slip or invoice.

  

DO YOU SHIP INTERNATIONALLY?

Unfortunately, we are only able to accept orders to addresses within the United States, and do not ship internationally.